Rachel is a former headteacher who has held leadership positions across the primary and secondary sectors.

Since 2011, Rachel has pursued a career in regulation. She served on the Advertising Standards Authority (ASA) Council between 2011-2019, acting as Senior Independent Director from 2016. She also acted as the Independent Reviewer of Council Decisions on an interim basis in 2025. Rachel currently chairs the Portman Group’s Independent Complaints Panel, assessing complaints in relation to the naming, packaging and promotion of alcohol.

Rachel also works on a freelance basis for several professional regulators. She is a Fitness to Practise and Investigating Committee Panel Chair at the Nursing and Midwifery Council, the Health and Care Professions Council and the General Osteopathic Council; she is also a Lay Member of the Professional Conduct Committee at the Architects Registration Board.

Rachel is additionally appointed as an Independent Complaints Assessor for the Department of Transport.