We follow the Fundraising Regulator's Code of Fundraising Practice and comply with the key principles embodied in the code.

  • We will commit to high standards
  • We will be clear, honest and open
  • We will be respectful
  • We will be fair and reasonable
  • We will be accountable and responsible

We are commited to delivering a high standard of service to anyone who engages with our work, however, if you do have a complaint, please read our fundraising complaints policy and contact us here.