Partnership and communication with parents and families

The relationship between parents and the school is regarded as a partnership. Parents are involved in discussions at all stages of their child’s stay at Prior’s Court.

A Family Support, Admissions and Transitions Manager supports families throughout the year and provides training sessions, events for families and opportunities to meet staff including: the child’s teacher, key worker and therapists and to participate in assemblies and school activities. The aim is to provide support at the times families and students most need it – i.e. on joining, leaving, changing placement (day to residential, 38 to 52 weeks) and at key points during their time at the school as well as arranging training and providing resources, events and information.

A family room and an onsite flat are available for parents and families to use to spend time during visits or for overnight stays. Regular communications include an end of term letter and a newsletter details the school’s news and programme of events. All parents are invited to the Statutory Annual Review of their child’s special educational needs. Where appropriate this will be complemented by social services care reviews. Parents are also able to follow us on Facebook and Twitter for the latest information, activity and events and we provide a parent forum to facilitate parent to parent communications.

Arrangements for contact between parents, carers, relatives and friends are agreed during the pre-admission visits and detailed in the Individual Care Plan. Arrangements are individualised to meet the needs of the child and parents/carers. In general, written communication is provided weekly through the Home School communication book, 'My Daily Journal'. Staff support the student in making telephone calls to home or using the Web Cam. Education and Residential staff will also telephone parents at a pre-arranged time once or twice per week (or more frequently for example when a child has recently joined the school).

As parents we have learnt so much from Prior’s Court staff. We have been able to trust the wonderful staff of Prior’s Court with our very precious vulnerable son; the advice and support which we have received has been invaluable.

Parent of a young person at Prior's Court