A first for Prior’s Court’s residential provision for young adults with autism has been achieved after a visit by the CQC.

Robin Cottage has been issued with a “good” rating, following a visit by an inspector in May, retaining its status from its previous CQC inspection in 2016.

The inspection also marked the first “outstanding” rating in an inspection category for Prior’s Court Young Adult Provision, with the top grade being earned in the ‘caring’ section of the report.

“Good” ratings were given in the ‘safe’, ‘effective’, ‘responsive’ and ‘well-led’ categories.

Robin House provides accommodation and care for up to six young people aged 19 to 25, alongside an education service.

In the overall summary, the report read: “People experienced high quality care that was safe, effective, caring, responsive and well led.

“There was a strong, visible person-centred culture in the service which drove staff to provide care and support that was exceptionally caring and compassionate. Staff consistently cared for individuals in a way that exceeded expectations and demonstrated a real empathy for the people they cared for. Staff had developed close and trusting relationships with people, which supported people to achieve their ambitions and extremely positive outcomes. Feedback from people, relatives and professionals was overwhelmingly positive.”

Part of the report about the ‘caring’ category added: “People were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.”

Comments from relatives spoken to by the CQC included; "Staff work brilliantly as a team and their care and attention is second to none. They will always put the young people first and do what is best for them" and "The staff are excellent; they are knowledgeable and caring, they really understand [relative] and want the best for him."

Prior’s Court Young Adult Provision was set up in 2011 to meet the continuing needs of young adults between the ages of 19 and 25 with autism, learning difficulties and complex needs.  It offers 52-week residential care with an onsite learning centre.

It aims to provide a transitional step towards a more inclusive life for up to 25 young adults, developing independent living skills, communication, social skills, leisure and vocational opportunities - enabling them to lead a fulfilling and purposeful life.

Emma Mackay, Prior’s Court care manager and Robin House registered manager, said: “The report is brilliant and really captures the flavour of Robin Cottage and all the staff’s teamwork.”

Read the full report on the CQC website.